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With the mission to leverage technology to support the mission of the school, Proctor’s Information Technology Services, ITS, plans for, purchases, and supports needed technology and training to help Proctor’s employees and students succeed at their jobs and/or course work. ITS strives to make work easier, effective, and efficient, while ensuring that data is digitally accurate, secure, and that users are following the school’s Technology Use Contract.

A leader in integrating technology seamlessly into the learning environment, Proctor was one of the first schools to deploy a campus-wide network and establish a full-time internet connection with the National Science Foundation in the mid-1990s. Proctor launched a 1-to-1 laptop program in 2000 and an iPad initiative in the fall of 2013, and continues to lead in the area of technology integration in the classroom today. This rich history of digital education allowed Proctor to transition to online learning quickly during the COVID-19 pandemic, and now that the school has returned to normal operations, classrooms continue to weave the lessons learned from the virtual model into Proctor’s highly relational, in-person educational model.
 

What We Do:

  • Support Students and Employees
  • Recommend, Support and maintain all Hardware
  • Recommend, Support and maintain all Software
  • Ensure the safe access to and reliability of data

Help and Support

The Technology Help Desk is located on the lower level of the Fowler Learning Center, where community members can receive support with software, hardware, printing, and network access. Proctor’s Technology Help Desk is available during the academic day, during class times, and also during each evening study hall when school is in session.

Our Technician provides warranty support for iPads, laptops, and desktops. Devices covered by AppleCare+ will be shipped to Apple for repair by our IT Support Technician. If an iPad or laptop is out of warranty and requires repair, the IT Support Technician will contact the student’s guardian for approval if repair costs exceed $100.00. Proctor will provide a loaner device while the repair is in process.
Short-term laptops or iPads may be signed out at the Help Desk for school use if required for an assignment or while the student’s device is being repaired. Students are responsible for any theft or damage to borrowed equipment.

Help Desk tickets can be submitted at any time, and the Technology Team will respond as soon as possible. The Help Desk can be reached at (603) 735-6751 or by emailing helpdesk@proctoracademy.org

Proctor Information and Technology Services Team

Technology

Proctor Academy ITS: Empowering Success Through Technology Integration