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With the mission to leverage technology to support the mission of the school, Proctor’s Information Technology Services, ITS, plans for, purchases, and supports needed technology and training to help Proctor’s employees and students succeed at their jobs and/or course work. ITS strives to make work easier, effective, and efficient, while ensuring that data is digitally accurate, secure, and that users are following the school’s Technology Use Contract.

A leader in integrating technology seamlessly into the learning environment, Proctor was one of the first schools to deploy a campus-wide network and establish a full-time internet connection with the National Science Foundation in the mid-1990s. Proctor launched a 1-to-1 laptop program in 2000 and an iPad initiative in the fall of 2013, and continues to lead in the area of technology integration in the classroom today. This rich history of digital education allowed Proctor to transition to online learning quickly during the COVID-19 pandemic, and now that the school has returned to normal operations, classrooms continue to weave the lessons learned from the virtual model into Proctor’s highly relational, in-person educational model.
 

What We Do:

  • Support Students and Employees
  • Recommend, Support and maintain all Hardware
  • Recommend, Support and maintain all Software
  • Ensure the safe access to and reliability of data

Helping You Get Connected

Help and Support

Located in the lower level of the Fowler Learning Center is the ITS Help Desk where students, employees, and alumni can get technical support. Support includes help with software programs, printing issues, Google Apps, and Internet connection issues, and myProctor support.

Our Technician will provide warranty support for iPads, laptops, and desktops. iPads will be shipped to an Apple repair center and/or repaired on site; most laptops are repaired on site. If an iPad or laptop is out of warranty, a rate for the repair of $50/hr plus any parts not covered by warranty will apply. Proctor will provide a loaner if a repair takes longer than two hours.

Technology equipment may be signed out at the Help Desk for school use when required for an assignment. Students are responsible for theft or damage to borrowed or loaner equipment due to misuse or neglect.
All support requests should be directed to our Help Desk.

Help Desk may be reached at (603) 735-6751 or by emailing helpdesk@proctoracademy.org. Helpdesk hours are Monday-Friday 8:00 AM - 4:00 PM, and during each evening study hall when school is in session. 

Proctor Information and Technology Services Team

Technology

Proctor Academy ITS: Empowering Success Through Technology Integration