NEW TEMPORARY COVID PROTOCOL
Due to campus and NH restrictions, and in an effort to keep our staff well so that they may continue to help others, Technology requests that these guidelines be observed:
If you have a technology question please use the helpdesk email rather than individual staff emails. Using the helpdesk email will route your request to all and provide the fastest response.
Many issues can be resolved using remote technology (e.g. Webex Teams). Appointments will be made for issues that require equipment to be dropped off or picked up. Please wait for the helpdesk staff to come to the door when you have an appointment; only one customer is permitted in the helpdesk area at a time and only one should be waiting in the lobby at any given time. Masks are required. Please do not come to the Learning Center if you have a fever or symptoms of possible Covid. Observing these rules will help us keep the helpdesk as a clean room and safe for all.
Please call James Cox
at 603-748-5591 for extremely urgent issues. Email the helpdesk for other matters after hours.More about Technology:
A leader in integrating technology seamlessly into the learning environment, Proctor was one of the first schools to deploy a campus-wide network and establish a full-time internet connection with the National Science Foundation in the mid-1990s.
Proctor launched a 1-to-1 laptop program in 2000 and an iPad initiative in the fall of 2013.
This rich history of digital education has allowed Proctor to transition to online learning quickly during this unprecedented pandemic.
The ITS, Information Technology Services, staff manages the school’s technology resources. These include managing our campus-wide network, file servers, Google Apps, printers, copiers, Internet and intranet access, AV systems, and all school-owned technology equipment, as well as myProctor, the school’s student information system.