Located in the lower level of the Fowler Learning Center is the ITS Help Desk where students, employees, and alumni can get technology support. Support includes help with software programs, printing issues, Google Apps, student server use, and Internet connection issues, and myProctor support.
Our Technician will provide warranty support for iPads, laptops and desktops. iPads will be shipped to an Apple repair center and/or repaired on site; most laptops are repaired on site. If an iPad or laptop is out of warranty, a rate for repair of $50/hr plus any parts not covered by warranty will apply. Proctor will provide a loaner if a repair takes longer than two hours.
Laptops and AV equipment may be signed out at the Help Desk for school use when required for an assignment. Students are responsible for theft or damage to borrowed or loaner equipment due to misuse or neglect.
All support requests should be directed to our Help Desk.
Hours: Mon- Fri 8-4; Sat 8-12; Tues, Thurs Evenings 7-10PM